Rutgers, The State University of New Jersey, is seeking a Program Coordinator I for the Division of Continuing Studies. Reporting to the Director, the Program Coordinator I is responsible for overall program development and coordination including pre-program planning and organization, program delivery, course schedule and materials, the day to day operations and post program follow up and communication. The positions work is consistent with an understanding of the mission, vision, role, and goals of the administrative, academic, or research unit.
Among the key duties of this position are the following:
Anticipates and resolves participant issues, analyzes participant feedback and implements change to program delivery accordingly, while striving for the highest level of customer service throughout all phases of the program.
Organizes, administers, and coordinates multiple facets of programs, projects, and/or processes with the planning, preparation, evaluation, and control of communications, events, records, statistics, reports, and documents. Interprets agreements and ensures accuracy of deliverables.
Develops processes, evaluates program effectiveness, and identifies and recruits additional program resources.
Assists with the undertaking of on-site evaluations of programs and services, assesses service levels and program progress, and prepares appropriate recommendations.
Serves as liaison with various public and private institutions and agencies to determine special program requirements, modifications, or innovations.
Carries out routine and semi-routine work within work parameters for the unit and under general supervision, but must also be able to work independently in the interests of the unit.
Performs professional work that requires knowledge of general program coordination practices and the application and use of concepts, theories, and terminology of the organization.
Minimum Education and Experience:
Bachelor's degree in related field or an equivalent combination of education and/or experience.
A minimum of two (2) years work experience in similar tasks such as manufacturing training, academic makerspaces, etc.
Required Knowledge, Skills, and Abilities:
Working knowledge of and experience with rapid prototyping equipment including 3d printers, laser cutters, and woodworking tools.
Ability to lead and supervise staff.
Interpersonal skills and a desire to work closely with people, along with strong written and verbal communication skills.
Excellent interpersonal, communication, customer service, and organizational skills.
Attention to detail and ability to perform multiple tasks in a fast-paced environment.
Ability to learn new skills, software applications, and rapid prototyping tools quickly.
Broad experience in CNC based fabrication.
Broad-based knowledge of common equipment supported in an academic Makerspace, prototyping facility and manufacturing workforce development training lab to include 3D printing, laser etching/cutting, wood working, metal working and CNC based equipment.
Knowledge of common design software suites such as Solidworks, Autodesk, SketchUp, Rhino, etc.
Advanced degree and/or industry certification(s) in manufacturing based equipment.
Technical competency in a variety of areas such as 3D printing, laser, woodshop, metal fabrication, textiles, electronics and CNC based equipment.
Physical Demands and Work Environment:
Ability to lift a minimum of 50 pounds as well as knowledge in the safe use of common rigging /material handling equipment.
Assists in moving & installing equipment (up to 75 lbs.) which may include the disassembly and assembly of industrial-grade equipment.
Employee will be required to maintain Rutgers training certifications in forklift operation, defensive driving, first-aid, PCI (credit-card) compliance, and protection of minors.
Posting Number: 21ST0951
Location: Livingston (RU-New Brunswick)
Internal Number: 130653
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.
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