SUMMARY We are looking for someone who is talented in spatial planning to work for a manufacturer of shower doors. This person will need to work with contractors and distributors to take orders for and design shower enclosures. This person needs to be customer focused with excellent attention to detail. This position is in the customer team of a stable growing vibrant local manufacturer in Butler, PA.
POSITION This person will: • Answer incoming customer calls. • Answer questions regarding product lines and custom orders. • Enter order-related information into the computer. • Will be taught a drawing program to sketch the product. Someone that has interior design experience; good spatial visualization or has created interior design plans, would be good at this. • Respond to inquiries regarding the status of orders. • Track customer order status with production and shipping. • Create order and shipping documentation.
Work hours for this position are Monday through Friday 8:00 am – 5:00 pm. Hourly pay around $14.00 - $15.00 an hour, with increase based on progress with training and performance. Company paid benefits.
REQUIREMENTS • Customer service experience and excellent phone skills. • Good communication skills, desire to learn and a great attitude. • Good computer skills with the ability to learn new programs. • Ability to visualize spaces, work with measurements and create drawings of shower door enclosures. • Attention to detail and accuracy. • High energy level and positive attitude. • Must be able to pass a pre-employment background check and drug screen.
The International Textile Alliance (ITA) is the go-to resource for textile professionals around the world. We offer leadership, networking and educational opportunities designed to support individual businesses and advance our industry.
Founded in 1990, ITA (formerly called ITMA) is a non-profit business association dedicated to promoting its members and supporting industry development. Members pay an annual fee that funds the associationâ€™s industry events and education programs. A primary membership benefit is that only ITA members are permitted to exhibit at the bi-annual Showtime Market.